Returns & Exchanges
At Berg & Berg, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all items in their original, unworn condition. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Register Your Return
Log into our returns portal using your order number and email address to select the items you wish to send back.
Pack the Items
Place the items in their original packaging, ensuring all tags are attached and the garment is folded neatly to prevent damage.
Ship the Package
Affix the shipping label and drop off the package at your nearest authorized carrier location; we recommend using a trackable service.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing